Aztech MDP3858 FAQ
|Aztech Site ...|
|Q1. How to identify
the MDP3858 modem and drivers?
A1. The model of your card is printed on the serial number label located at the rear of the modem card.
For drivers, open the readme.txt file and you will see the model MDP3858 being mentioned.
A2. Depending on system, the resources use is either IRQ9, IRQ10 or IRQ11.
A3. 1. Make sure that the card is fully inserted into the PCI Bus.
2. The system is preferably to be a clean environment (fresh installation of Win95).
3. Refer to Easy Start Manual or readme.txt for instructions on installation. After installation, your System Properties (Start/Settings/ControlPanel/Systems) should have the following modem properties as featured in the diagram showed below.
Q4. How do I test that the modem is working properly?
A4. Go to Start/Settings/ControlPanel/Modem/Diagnostic. Select the Com Port that the modem is connected to and select More Info. If the modem is working properly, a window will appear listing all the AT Commands.
A5. Make sure
you have closed a communication software (Hyperterminal,
Dial-up Networking etc.) when you are doing the
Diagnostic test. However, if you are sure that you have
closed all communication software but the error persist,
do the following,
Remove the card
and start up the system until you see the desktop.
A6. Check with your ISP to ensure that they support K56Flex connection. Check your driver and firmware of your modem to ensure that you are having the current driver for your respective country.
Check with your ISP is their Central Site Modem firmware updated.
A7. Try to use Microsoft Fax to fax a document. If the fax is successful, then the fax function for the cards is working fine.
Try to use Hyperterminal to dial up to a BBS. If the connection is sucessful, then the data function for the cards is working fine as well.
A8. Go to
Start/Settings/ControlPanel/Systems. Expand the modem
section and select MDP3858 modem. Click on the remove
button. If you see HCFMODEM, remove it too.
Q9. Where can I delete all the files installed into my system by MDP3858?
A10. The MDP3858 modem supports up to 56kbps. It is also backward compatible with most of the old standards. The MDP3858 uses Rockwell K56Flex solution.
A12. You can
visit our website, ftp://ftp.aztech.com.sg/pub/modem/mdp3858/, for any updated drivers.